Last updated: 2026-09-01
These terms govern the use of firstclassmedia.ro and the general framework within which BAKO ENTERPRISES SRL provides web design and application development services.
About us
FirstClass Media is the brand under which BAKO ENTERPRISES SRL — registered office Str. Școlii nr. 123, Sat Irina, com. Andrid, jud. Satu Mare, 447012, România, tax number 51592330 — provides website and software development services.
Content of this site
The information presented here is general in nature and does not constitute a binding offer. A binding offer, with a price and a deadline, is sent in writing, individually, for each project.
How a contract is concluded
Services cannot be ordered online here and there is no basket. A project starts with a request for a quote — by form, phone or email — continues with a written offer from us, and is concluded by a contract signed by both parties. Until it is signed, there is no contract.
The contract is concluded in Romanian. Each party keeps its signed copy; we do not archive it in a form you could later retrieve through this site.
If you mistyped something in the form, simply send a new message to bakoenterprisessrl@gmail.com — filling in the form creates no obligation of any kind.
Prices
Prices are given individually, in a written offer. The company is not registered for VAT, so the amounts in an offer are final amounts with no VAT to add. Costs you pay directly to third parties — domain, hosting, licences, developer accounts — are listed separately in the offer and are not included in the price unless it says so explicitly.
Intellectual property
The text, images, code and design of this site belong to the operator and may not be reproduced without written consent. The work shown in the portfolio belongs to the respective clients and is displayed as a reference.
Rights in the delivered work
Once payment is complete, the rights to use the delivered work pass to the client. The domain is registered in the client’s name, and the client may move the work elsewhere at any time without the provider’s prior agreement.
Consumer right of withdrawal
Most of our clients contract as businesses, in which case the right of withdrawal does not apply.
If, however, you contract as a consumer, at a distance or off-premises, you have the right to withdraw from the contract within fourteen days without giving any reason, under Romanian GEO 34/2014. The period runs from the conclusion of the contract. An unambiguous statement sent to bakoenterprisessrl@gmail.com is enough.
If you expressly ask us to start work before the fourteen days are up and the service is fully performed within that period, the right of withdrawal ends on completion. If you withdraw while work is in progress, you owe the proportionate value of what was delivered up to that point.
Complaints and dispute resolution
Send any complaint to bakoenterprisessrl@gmail.com or call +40 746 578 041; we answer within 30 calendar days. If you are a consumer and we cannot reach an agreement, you may turn to the Romanian National Authority for Consumer Protection (ANPC), including its alternative dispute resolution (SAL) procedure, available at anpc.ro.
Governing law
These terms are governed by Romanian law. Any dispute is settled amicably where possible, and otherwise by the courts with jurisdiction at the provider’s registered office. For consumers, this clause does not remove the right to bring proceedings before the courts of their own domicile.